Black & Decker DCM2000W, Do Not Buy This Product
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Do Not Buy This Product
Do not buy this product or any other product with the Perfect Pour Carafe. The brilliant designers at Black & Decker thought that they would improve on a centuries old design by incorporating a plastic spout on the glass carafe. The problem is that the coffee flows in between the two and on to the floor or whatever else you are pouring over. Nice work guys. One call to their Customer Service line was cut off. On the next I chose the option to leave a message and be called back–unfortunately the mailbox was full. I guess the poor product deserves poor customer service.
Update (5/17/2012): This item is currently on sale here for the lowest price I’ve seen. I also found some auctions for this item here.
The featured review for this product, Black & Decker DCM2000W SmartBrew Coffeemaker Kitchen Mar 28, 2005, was written by Hudson Valley Book Stop.
The average rating for this item is out of 5 stars, according to 3 reviews.
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Tags: coffee, coffee maker, coffeemaker, coffemaker, drip coffee machines, replacement carafe, thermal fuse
Posted on: March 23, 2010
Filed under: Reviews
Reviews (3)
M. McKenna
February 6th, 2010 at 11:24 am
Poor product
We love our coffee and it’s not unusual to go through coffee makers quickly. Withen the past 4 months I have bought 2 Black & Decker coffee makers. The first one was a CM100 series. It leaked like a sieve when pouring so I decided to use it as a “back up” and get a new one. I then purchased the DCM2000 series. Quite disappointed to find the same problem. Not only does it also make a mess when pouring but because we weren’t diligent wiping off the bottom after every use, the finish is coming off the hot plate.I won’t buy this brand again.
R. W. Bannon
February 15th, 2010 at 10:45 am
Problems Fixed???
Gotta say that I think B & D have done some re-engineering on this item since these initial reviews were written, based on all the problems which I haven’t experienced in the week since I’ve purchased this. The brew-interrupt works fine, the heating element doesn’t keep working after the water has gone through, and the spout on the coffee pot itself works perfectly. Might also note that some of these reviews really refer to another model. This has no timer on it. You turn it on, you turn it off. And, at least for me, everything works perfectly.
Hudson Valley Book Stop
March 16th, 2010 at 6:11 am
Do Not Buy This Product
Rated 1 stars.
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